TruConnect Lifeline plan
TruConnect offers a $0 Lifeline plan on the T-Mobile and Verizon networks. This page sums up what its own website says you get, and what to check before you apply. We have not tested the service ourselves.
What network does TruConnect use?
TruConnect uses the T-Mobile and Verizon networks. TruConnect's own pages do not name them. It puts each customer on one of the two, according to a 2024 memo from South Dakota's utility commission staff. To find out which one you would get, call TruConnect at 1-800-430-0443.
What the free plan includes
| Minutes | Unlimited |
|---|---|
| Texts | Unlimited |
| Data | At least 4.5GB per month, varies by state (6GB on California LifeLine plans; 10GB on Tribal Lifeline plans) |
| Free phone included | No |
| Network | T-Mobile and Verizon |
Standard Lifeline customers get a free SIM card, the small card that connects a phone to the network, to use in their own phone if it works on the network. TruConnect calls this BYOD, short for bring your own device. A free phone is offered only to California residents and may be offered to Tribal Lifeline customers.
Where TruConnect serves
USAC runs Lifeline. Its data shows TruConnect had Lifeline customers in 46 states and territories in May 2026. The places with the most customers come first.
- California (603,996)
- New York (117,537)
- Pennsylvania (58,435)
- Puerto Rico (40,353)
- Oklahoma (31,460)
- Washington (23,838)
- Michigan (19,474)
- Louisiana (16,073)
- Florida (14,221)
- New Jersey (10,041)
- Nevada (9,903)
- Mississippi (9,644)
- Ohio (8,534)
- Illinois (8,311)
- Arizona (7,891)
- Georgia (5,976)
- Texas (4,598)
- Maryland (4,594)
- Virginia (4,525)
- Indiana (4,410)
- Massachusetts (3,808)
- South Carolina (3,542)
- Wisconsin (3,489)
- Colorado (3,132)
- Missouri (3,043)
- Tennessee (2,920)
- Kentucky (2,782)
- Minnesota (2,577)
- Alabama (2,095)
- Arkansas (2,074)
- Alaska (1,603)
- New Mexico (1,391)
- Iowa (1,312)
- Hawaii (1,310)
- Utah (997)
- South Dakota (702)
- Kansas (657)
- Nebraska (601)
- Idaho (523)
- North Dakota (428)
- West Virginia (314)
- Rhode Island (293)
- Montana (123)
- Vermont (102)
- U.S. Virgin Islands (39)
- Wyoming (13)
Not every company serves every part of a state. Check your ZIP code on TruConnect's site, or in the official company finder.
How to apply with TruConnect
- Check if you qualify with our quick tool.
- Start the application on the provider's site at www.truconnect.com. It sends you through the National Verifier. In Oregon and Texas, the state checks instead.
- Upload proof of who you are, and proof of your income or your benefit.
- Once approved, the provider ships a phone or SIM. Use the service at least once every 30 days to keep it.
Compare
See how TruConnect stacks up in our provider comparison, or look at plans that are free without Lifeline.